Privacy Policy

Welcome to Maatulay. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website (www.maatulay.com) and mobile application.

1. Information We Collect

• Personal Information: When you register, place an order, or contact us, we may collect information such as your name, email address, phone number, delivery address, and payment details.
• Usage Data: We may collect data on how you use our website or app, including pages visited, order history, and interactions with our platform.
• Device Information: We may collect information about your device, IP address, browser type, and operating system for security and analytics purposes.

2. How We Use Your Information

• Process and deliver your orders
• Manage your account and subscriptions
• Provide customer support
• Improve our services and offerings
• Send order updates, offers, and important notifications
• Ensure security and prevent fraud

3. Sharing of Information

We do not sell or share your personal information with third parties, except:

• With trusted partners for payment processing and delivery services
• When required by law or to protect our rights and users' safety

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, misuse, or disclosure. However, no system is completely secure, so we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We may use cookies or similar tracking tools to enhance your browsing experience and analyze usage patterns.

6. Your Choices

You can access, update, or delete your account information anytime by logging into your account or contacting us. You can also opt out of marketing communications.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Maatulay
• Email: [email protected]
• Phone: 9053990053